Maximize the Efficiency of Outsourcing Agreements with SLM

January 28, 2009 11:00AM EST
Registration: https://www2.gotomeeting.com/register/744511768

Even though many companies create well-defined SLAs (service level agreements) with their service providers, very few follow through with managing those services. Despite the critical importance of these services, they leave it at the discretion of the providers to ensure that contractual obligations are met. Learn how Service Level Management (SLM) techniques can help your organization maximize the efficiency of your outsourced services and improve the performance of your business.

Register for the Service Level Management webinar here.

Frank J. Casale
Founder and CEO
The Outsourcing Institute

CONTACT US: info@outsourcing.com