Identifying the Pain: How to Reduce IT Costs

Thursday February 12, 2009

Are you looking for ways to reduce service costs and improve operational efficiency and shareholder value? How much is your IT service costing to your organisation? Not sure where to start?

Attend this part 1 of a 3 part web seminar series to answer these questions and more. Dave and Mark will walk you through practical key steps to accelerate your ability to define services, allocate costs to each service, and calculate unit costs.

Attend this webinar to understand how to:

• Map services to underlying components and identify cost drivers for each service
• Allocate costs (fixed, variable, direct, indirect) to components to understand total cost for service
• Plan and know what services really cost
• Automate the processes for allocating costs, identifying areas for cost reduction, chargeback/show back, and pro-actively controlling budget variance.

Who Should Attend: IT Controllers, IT Financial Managers, IT Finance Directors, CIOs and other IT Professionals interested in ways to reduce IT costs.

About Digital Fuel
Digital Fuel is the leading provider of service management software solutions for IT and business services. Our solutions help improve business results from IT, Telco, HR, and F&A services at such global companies as BT, Cisco, Cognizant, Computacenter, CSC, Cummins, Dell, Deutsche Bank, GE, IBM, Nestle, O2, Procter & Gamble, Siemens, SITA, Steria, Telefonica, Wipro and many others. Learn more about Digital Fuel at www.digitalfuel.com.