Seven Pointers to Successful Shared Services Shared service organisations are failing to live up to expectations. A recent Research Study by Alsbridge plc of nearly fifty global shared service organisations showed that SSCs are not realising their...30 Sep 2008 | (Thinking Point)
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Hackett HRO Today, A Business Case for Shared Services
The Hackett Group recently found that properly implemented shared services can reduce HR process costs...29 Apr 2007 | (Thinking Point)
Does Philippine call center success translate to BPO success?
I would encourage anyone considering diversifying their offshore strategy or looking to begin offshoring...08 Apr 2007 | (Thinking Point)
[HROA Essentials] Can a finance (or HR) shared service center really add value?
Shared services for Finance and HR add value in terms of delivering better services at a lower cost....12 Jan 2007 | (Thinking Point)
Success through shared services
In this paper, A.T. Kearney highlights why shared services are a proven method to deliver value in the...28 Dec 2006 | (Thinking Point)
Shared services in government
This paper discusses the opportunity for adopting shared services in the public sector and highlights...16 Dec 2006 | (Thinking Point)
Transforming the human resource function through shared services
Implementing a Shared Services model, common and flexible policies and programs, and consolidated technology...25 Aug 2006 | (Thinking Point)
Service Level Agreements for HRO – Measuring Success
One of the key elements to successful HR Outsourcing is the development and maintenance of metrics to...12 May 2006 | (Thinking Point)
[HROA Essentials] Negotiating the shared services minefield
Moving to shared services has proved an increasingly popular model for HR departments looking to improve...27 Mar 2006 | (Thinking Point)
[HROA Essentials] Shared services: An in-house HR solution
Shared Services is commonly defined as the standardization of common administrative functions and transactional...10 Jan 2006 | (Thinking Point)
HR Shared Services - is the struggle worth it?
On a recent unusually sunny Brussels day, I found myself facing a team of corporate HR executives from...07 Apr 2005 | (Thinking Point) |
HR leaders - take control on HRO
Sometimes conferences go better than anyone expects and occassionally not so well, but judging by the...07 Apr 2005 | (Thinking Point) |
